GET YOUR SYSTEMS CERTIFIED with INTERCERT
We enhance your reputation, add value, and deliver expertise!

INTERCERT is a certification body accredited by the Institute for Accreditation of the Republic of Macedonia (IARM). We strive to add value to organizations by issuing nationally recognized certificates (IARM’s accreditation). Our goal is to enable you to demonstrate that your business is in accordance with national and international standards and regulations.

WE EDUCATE

We have a solution – you can attend our trainings, at a time that suits you and at a pace that suits your needs.

WE AUDIT AND VERIFY SERVICES

Protect your reputation and supply chain with Intercert audit and verification services

ISO Certifications are great tools that will enable you to achieve the quality that every business strives for. Efficiency and quality are not easily demonstrated in the world of business, therefore, ISO certifications play a crucial role in this field. Other than providing flexibility and cost savings, getting certified will ensure that you are committed to a particular industry, and in that way establish a better reputation for your brand. In other words, the ISO certification services will show that your business is developed with quality and in accordance to customer expectations.

ISO/IEC 42001:2023 is an international standard that specifies requirements for establishing, implementing, maintaining and continually improving an Artificial Intelligence Management System (AIMS) within organizations. It is designed for entities that provide or use products or services based on artificial intelligence, ensuring the responsible development and use of AI systems. For organizations, it sets out a structured way to manage the risks and opportunities associated with AI, balancing innovation with governance. ISO/IEC 42001:2023 plays a key role in improving the security of artificial intelligence (AI) systems. By establishing comprehensive guidelines and requirements, it significantly contributes to creating safer AI environments and implementing strong security measures.
ISO 27701 is an international standard that defines requirements for managing information privacy and protecting personal data. It builds on ISO 27001 (Information Security Management) and provides guidelines for implementing a Privacy Information Management System (PIMS). ISO 27701 helps organizations conduct ongoing risk analysis and reduce risks related to the collection, maintenance, and processing of personal data, while also ensuring compliance with legal and regulatory privacy requirements. The standard demonstrates to customers, external stakeholders, and internal stakeholders that effective systems are in place to support compliance with GDPR and other privacy-related laws.
ISO 18295 is the first international standard that defines the quality of contact centers (call centers) and the management of customer requests, including how customer care is delivered through various communication channels. The service provided by a call or contact center plays a decisive role in maintaining quality dialogue with customers and must meet strict requirements. The standard outlines the commitment and professionalism of service processes, operational parameters, and ensures that incoming customer requests are appropriately responded to and processed.
FSSC 22000 (Food Safety System Certification 22000) is a global certification program designed to help organizations demonstrate their commitment to food safety, improve their food safety management systems, and meet trends in food safety legislation and the requirements of modern food safety standards at local and international levels.

“Improve your processes,
and you will improve your productivity.”

Intercert Academy will enable you to achieve the quality that every business strives for. Efficiency and quality are not easily demonstrated in the world of business, therefore, ISO certifications play a crucial role in this field.

Introduction to Energy Management and ISO 19011, pre-audit management, ISO 50001 requirements, documentation review, audit planning, auditing techniques, evaluation of audit observations, and raising Non-Conformance Reports. An effective Energy Management System (EnMS) audit allows organizations to assess whether their operations align with planned phases and energy management objectives. Whether you are a seasoned energy professional or a beginner, evaluating your expertise in EnMS is crucial.
An effective QMS audit provides  check themselves whether their operations are done according to plan phase or not. Similarly if you are a quality professional and ISO 9001 beginner, or expert you also have to check your expertise in Quality Management System. This "knowledge validation exam" helps you to check and validate your knowledge on ISO 9001 standard and its fundamental concepts like organization knowledge and  internal audits.
An effective EMS audit provides a solid framework for meeting customer challenges and realizing benefits such as environmental protection, resource conservation and improved energy efficiency. Optimize your auditing skills in line with the internationally recognized ISO 14001 and boost your internal audit capabilities with the latest developments of the new 19011 standard.
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